Privacy Policy

Last updated: August 2025

HERO2 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our partner platform and token reward system.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Company name and business details
• Address and location information
• Account credentials (username, password)
• Business sector and service descriptions

Usage Information

We automatically collect certain information when you use our platform:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our platform
• Token transactions and reward activities
• System logs and error reports

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our partner platform services
• To process token rewards and transactions
• To verify partner identity and business legitimacy
• To communicate with you about your account and services
• To improve our platform and develop new features
• To comply with legal obligations and prevent fraud
• To provide customer support and respond to inquiries

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With trusted third-party service providers who assist us in operating our platform
• Legal compliance: When required by law or to protect our rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication requirements
• Secure server infrastructure and data centers

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Token transaction records may be retained for accounting and regulatory purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data (subject to legal requirements)
• Restriction of processing
• Data portability
• Withdrawal of consent

7. Cookies and Tracking

Our platform uses cookies and similar technologies to enhance user experience, analyze usage patterns, and maintain session security. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.